Terms & Conditions

These terms and conditions (“Agreement”) by and between The Vineyard Brand Consultancy (“Operator), a legally registered corporation under the laws of the Philippines and the company operating Happy Copy, and you (“the Client”), whether by your own engagement or on behalf of another entity with govern the access, use, and purchase of the services available here the Happy Copy website – www.happycopysub.co.

By using this website and accessing our services in any manner, you acknowledge that you have read, understood, and agree to be bound by this Agreement. In case of failure to concur and comply to all of the terms, conditions and obligations contained herein provides the Operator the right to discontinue service, cease work, and nullify on-going agreement except that any obligation of Client to pay Happy Copy for services rendered shall remain and continue to be an ongoing obligation owed by Client to Happy Copy.

I. PRIVACY POLICY

Our privacy policy, as stipulated and found in the Privacy Policy, describes how we may use your personal information. By continuing to use this Site, you accept the Privacy Policy, which is guided by the laws of the Philippines from which this site is hosted, and is incorporated herein by reference.

If you object to your personal information being used as described in the Privacy Policy, you are advised and mandated to please leave this Site immediately. Furthermore, you must be at least age 18 to use this website and subscribe to the services offered herein.

II. SERVICES

The Vineyard Brand Consultancy, through Happy Copy, offers a productized service in the form of an unlimited copywriting subscription.

Upon your purchase of your chosen subscription plan and subject to your concurrence with this Agreement, and our timely receipt of your associated payment(s), we will make the applicable services available to you during the term to which you have subscribed.

The unlimited copywriting service is defined as any copywriting or content material conveyed in this site, which is valid in monthly, quarterly, and annual options and as requested for by the subscribing client. This is guided by the provision for one active request at a time with an average turnaround time of 2 to 3 days, notwithstanding revisions, by which the client may already submit another active request.

The subscription service of unlimited copywriting works is valid on weekdays, Monday to Friday, Philippine Standard Time, with consideration for mutually agreed timelines by the operator and the client, for subscribing clients outside of the Philippines.

We will use reasonable efforts to make the Services available subject to any planned or unforeseen downtime and/or any unscheduled emergency maintenance. 

III. CONTINUING USE OF SERVICE

While the Operator offers an unlimited copywriting service with a general average turnaround time and which you can utilize for varying content forms, the actual length of completion of works may vary subject to the nature and complexities of active requests. Though we offer and accept unlimited requests and revisions, our output volume depends on other factors such as the completion of required assets or information, type of content, and project complexity.

It is our commitment to do our best to provide you with quality work in the most optimal time with prioritization of materials relying solely based on your declared active requests. For transparency, we do not guarantee the total number or amount of work that can be done in any given subscription plan except for our standard delivery time for every work within our declared operating schedule, which is from Monday to Friday, 8AM to 5PM Philippine Standard Time, or as may be adjusted at the sole discretion of the Operator to comply with the needs of clients outside of the Philippines.

The Client who purchases and subscribes to the services available in this site may only access and continue use the Services in accordance with the terms of the Agreement provided that you agree to: (i) give accurate, relevant, current and complete information about you and your brand or company as may be prompted by your engagement with this service, (ii) maintain and promptly update the Registration Data and ensures its accuracy, validity, currency and completeness; (iii) maintain the security of any password and identification information; (iv) notify us immediately of any unauthorized use of your account; (v) accept sole responsibility for any and all activities that occur on your account. 

While as a client, you are allowed to add members from your team, it is acknowledged that every person uses any of our services concur receive the authorization from you as the client and are legally in concurrence to the terms and conditions. Furthermore, you agree to comply with and provide any other information that we reasonably request in relation to the provision of our services.

IV. TERMINATION

The operator offers a 30-day moneyback guarantee for first-time clients of our monthly plan for whatever reason that that they may deem the service unfit for their needs and provided that the Client cancels its subscription before the 20-day mark or the next billing cycle commences. All refund processes will take up to 7-10 days in effect.

However and without prejudice to this guarantee, the Operator reserves the right to terminate your account without liability to you and subject to our assessment, if we find, in our sole and exclusive discretion, that you have violated this Agreement, are not in compliant with the conditions of our services, are not in alignment with our model, violate our core values and operating principles, or are abusing our services or team in any way, including using our services for illegal purpose.

Furthermore, your failure to comply with your payment obligations in relation to your purchased subscription plan provides the Operator the right to pause the services, withhold materials, and ultimately terminate your engagement without any liability to you and you agree that all payments shall be retained. Except in cases that the negligence and failure of service delivery lies on the Operator, a full or partial refund may be considered subject to assessment at the discretion of Happy Copy.

V. FEES AND PAYMENT

Your subscription to and use of our copywriting services requires payment of one-time or recurring fees. Before we have any obligation to provide Services, you must pay the fees, which are quoted and payable in Philippine Peso, with applicable taxes in full, in such amounts and for such billing frequency as specified during registration, as updated prospectively and not retroactively by you from time to time. You are responsible for keeping your billing information up to date.

You agree that, upon registering for the Services, you authorize us to charge your method of payment (e.g., PayPal) for the fees and applicable taxes from your registration date based upon your chosen billing frequency that is monthly, quarterly, annually). We may change fees with 30 days' notice by updating this Agreement. You accept fee changes by continuing to use the Services after notice. Unpaid fees are subject to a service pause. We may suspend or terminate your account for non-payment.

We reserve the right to terminate your account in the event of non-payment of amounts owed to us.

All amounts owed under this Agreement are non-cancelable and non-refundable, except as specifically provided in section 4 under Termination of this agreement.

If you cancel your subscription or request a refund except within the bounds of the 20-day moneyback guarantee for first-time monthly subscribed clients as applicable, you forfeit any rights to continued use of the Services and access to your account.

Refund only applies to first-time monthly subscribers.

Refunds are available for the Happy Copy unlimited copywriting service within the first 20 days from the initial purchase date. Any refund requests made after 20 days will not be accepted. To qualify for a refund, customers must cancel their subscription and submit a refund request before the 20-day period ends.

Refunds will be processed back to the original payment method used within 7-10 business days after the refund request is approved.

Customers must have used the Happy Copy service in good faith. Refund requests resulting from excessive abuse, fraudulent activity, or violation of our terms of service may be denied. It is required that all refund requests are submitted through our Cancellation Request Form that will be sent once a customer prompts the cancellation on their account. Simply cancelling the subscription does not automatically trigger a refund.

If any bonus products or services were provided to the customer as part of their initial subscription, access to these will be revoked as part of the refund process. For quarterly and annual subscriptions, full refunds are not available. Any unused portion of their annual subscription fees will not be refunded or transferred for future use.

VI. INTELLECTUAL PROPERTY

We own the Site, Services, and any content or software used to provide the Services ("Happy Copy Content"), excluding Customer Content. The copies, design, images, graphics, formatting and selection and arrangements thereof included in the Services and Happy Copy Content are protected by intellectual property laws.

Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable license to access and use the Services and Happy Copy Content solely for your internal business purposes. You receive no rights to any Happy Copy Content or intellectual property except as outlined in this Agreement.

We or our licensors retain all right, title and interest in Happy Copy Content, modifications or derivative works thereto. All deliverables we provide as part of the Services ("Deliverables") and intellectual property rights therein are owned by you; however, Happy Copy Content incorporated in any Deliverables remains subject to the above license.

VII. CONFIDENTIALITY

Each party acknowledges that in the course of performing under this Agreement it may obtain or have access to the other party’s confidential information or materials. Both parties agree to hold such information or materials in strict confidence, not to disclose them to third parties, and to use them only to perform under this Agreement. This confidentiality clause shall survive the termination of any subscribed services arising from this agreement.

VIII. DISCLAIMERS AND LIMITATIONS OF LIABILITY

Except as expressly provided herein, the services and site are provided "as is" without warranty. Happy Copy expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Happy Copy shall not be liable for any lost profits, revenues, or damages arising out of your use of the services or site, interruptions in service, delays, errors or technical issues. In no event will Happy Copy be liable for consequential, incidental, special or indirect damages arising out of or in connection with this agreement. Happy Copy's total liability for any claims arising from or related to this agreement is limited to the amount actually paid by you under this agreement.

IX. INDEMNIFICATION

You agree to defend, indemnify and hold harmless The Vineyard Brand Consultancy in its rendering of services for Happy Copy and its affiliates and their respective directors, officers, employees and agents from and against any claims, actions, suits, or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable attorneys’ fees) arising out of or accruing from your use of the Services, including but not limited to your violation of this Agreement or infringement by you or any third party using the Services through your account of any intellectual property or other right of any person or entity. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims.

X. DISPUTE RESOLUTION

Any dispute or claim arising out of this Agreement shall be governed by the laws of the Philippines without regard to conflict of law provisions. All disputes shall be subject to the exclusive jurisdiction of the courts located in Quezon City, Philippines.

XI. MODIFICATIONS

The Vineyard Brand Consultancy, on behalf of Happy Copy, may revise, modify, replace, or discontinue the stipulations in these terms of services at any time, for any reason, without notice to you.

XII. FORCE MAJEURE

In case of our inability to perform any obligation under this Agreement due to reasons or matters beyond our reasonable control, including but not limited to wars, environmental calamities, pandemic or wide spread out break of infectious diseases, government shutdown, lightning, flood, exceptionally severe weather, fire, explosion, civil disorder, industrial/labor disputes within or outside of our corporation, acts of government, loss of or problems with telecommunications,  utility services or other third party services, and  hostile network attacks (each, a “Force Majeure Event”), The Vineyard Brand Consultancy shall have no liability to you for such failure to perform; provided, however, that we will resume performance promptly upon removal of the circumstances constituting the Force Majeure Event.

XIII. GENERAL PROVISIONS

This Agreement, together with any policies incorporated herein, constitutes the entire agreement between you and Happy Copy relating to your use of the Services. All stipulations shall survive any termination of this Agreement. If any part is held invalid or unenforceable, the remaining portions shall remain in full force and effect. No waiver or failure of enforcement by Happy Copy shall operate as a waiver and no waiver shall be implied from conduct or failure to enforce. This Agreement shall bind and inure to the benefit of each party's successors and assigns. You may not assign this Agreement without our consent.

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