Privacy Policy

Welcome to Happy Copy! We're committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share personal information about users of this site and our services.

What personal information do we collect?

We collect information needed to provide our copywriting services. For example, when you sign up for a subscription, we collect your name, email address, phone number, company name, billing and shipping addresses, and credit card information. We also collect information when you provide feedback or contact our support team.

We collect certain technical information when you visit our site or use our services, such as your IP address, browser type, and referrer URL. We also collect information about how you use Happy Copy, like the types of content you request or documents you upload.

How do we use your personal information?

We use the information we collect to provide, maintain, personalize, and improve our services. For example, we use your contact information to send you updates about your subscription or other company news.

We also use your information:

To bill you for our services
To communicate with you about your requests
To fulfill requests and share drafts via your Trello account
Send important notices about our services
Conduct surveys and analyze responses
Improve our services and experience
For customer support communications
To protect, investigate and deter fraudulent, unauthorized, or illegal activity

We do not use your personal information to make automated decisions that could produce legal or other significant effects on you.

Do we share your personal information?

We do not rent or sell your personal information to third parties. We may share information with third parties who help us operate our business and deliver our services, like our payment processors, hosting and IT providers.

If Happy Copy is involved in a merger, acquisition or asset sale, we may also share your information with the involved third parties. However, any transferred information will remain subject to the provisions of this Privacy Policy.

We may disclose your information if required to do so by law, or to respond to lawful requests and legal process, like a court order or subpoena.

Your choices and access rights

You can unsubscribe from any of our marketing emails at any time by clicking the “unsubscribe” link they contain. You can also request to delete your account by contacting our support team. We will retain your personal information as needed to comply with our legal obligations.

You have the right to request access to the personal information we have about you and request that any inaccurate information be corrected. You can do so by contacting our support team.

Security of your personal information

We use reasonable technical and organizational security measures to help protect your personal information against loss, misuse, unauthorized access, disclosure or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Use of Cookies

Like many websites, we use "cookies" to collect information. Cookies are small data files placed on your device or computer and often include an anonymous unique identifier.

Cookies allow us to store information including visitors' preferences, and keep track of the pages visited. We use cookies to optimize your experience by customizing our web page content based on visitors' browser type and/or other information.

We use cookies for the following purposes:

Authentication - We use cookies to verify your identity when you log into the site. This makes your experience quicker and easier.

Preferences - We use cookies to remember your preferences so we can tailor our interface to you.

Advertising - We use cookies to deliver advertisements that are relevant to you and to track their performance.

Analysis - We use cookies to help us analyze patterns, diagnose technical problems, and improve our website.

You can choose to disable or selectively accept cookies upon using our website, but some features of our websites may not function properly without the specific cookies enabled.

Data Retention and Deletion

Happy Copy retains your personal information for as long as necessary to provide you with our services and as described in this Privacy Policy.

If you request to unsubscribe from our emails or delete your account, we will retain certain information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We may also retain some of your information if required to do so by applicable law. This includes tax or accounting requirements.

When determining our data retention periods, we carefully assess things like:

How long we need the information to have a business or legal purpose
How long we need to keep records for tax, legal, or auditing purposes
Any retention periods required by law

After the retention period ends, we will either delete or anonymize your information according to our data retention policies and procedures. Please contact us if you have any other questions about data retention or deletion.

Changes to this privacy policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated revision date and the updated version will be effective as soon as it is accessible. If we make material changes, we may provide additional notice. We encourage you to review this Privacy Policy periodically to stay informed about our information practices and the choices available to you.

If you have any other questions about this Privacy Policy and our data collection and use practices, please contact us at hello@happycopysub.co

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